Terms and Conditions

Last update: November 13 2024
Drafted on November 13 2024

These Terms govern

• the use of this Application is
• any other Agreement or legal relationship with the Data Controller

in maniera vincolante. Le espressioni con l’iniziale maiuscola sono definite nella relativa sezione di questo documento.

The User is requested to read this document carefully.

Although the contractual relationship regarding the purchase of such Products is concluded exclusively between the Owner and Users, Users acknowledge and accept that, if the provision of this Application has occurred through the Apple App Store, Apple may exercise rights arising from these Terms as a third-party beneficiary.

This application is a service of:

Sequi Organic Cosmetics
LOCALITA’ GIOGONI, TERRALBA (OR) – IT 09098,
e-mail: valesequi@hotmail.it
phone +393453367645

To know at a glance

• It is noted that certain provisions of these Terms may only apply to specific categories of Users. In particular, some provisions may apply only to Consumers or only to Users who do not act as Consumers. Such limitations are always explicitly mentioned in each relevant clause. In the absence of mention, the clauses apply to all Users.
• The use of this Application and Service is reserved for Users who are of legal age according to applicable law..
• The right of withdrawal applies only to European Consumers.

TERMS OF USE

Unless otherwise specified, the terms of use of this Application outlined in this section have general validity.

Additional terms of use or access applicable in specific situations are expressly stated in this document.

By using this Application, the User declares that they meet the following requirements:

• There are no restrictions regarding Users in terms of whether they are Consumers or Professional Users;
• The User is of legal age according to the applicable law;

• The User is not located in a country subject to government embargo by the United States of America or in a country listed as a state sponsoring terrorism by the government of the United States of America;
• The User is not listed on any list of prohibited contractors by the government of the United States of America;

Registration

To use the Service, the User can open an account by providing all the required data and information completely and truthfully.
It is possible to use the Service without registering or creating an account. However, in that case, certain features may not be available.

It is the Users' responsibility to keep their access credentials secure and to maintain their confidentiality. To this end, Users must choose a password that meets the highest level of security available on this Application.

By creating an account, the User agrees to be fully responsible for any activity carried out with their access credentials.
Gli Utenti sono tenuti a informare il Titolare immediatamente e univocamente tramite i recapiti indicati in questo documento qualora ritengano che le proprie informazioni personali, quali ad esempio l’account Utente, le credenziali d’accesso o i dati personali, siano state violate, illecitamente diffuse o sottratte.

Account Shutdown

The User is free to close their account and cease using the Service at any time by following this procedure:

• Contacting the Owner at the contacts provided in this document.

Suspension and account cancellation

The Owner reserves the right to suspend or cancel a User's account at any time at their discretion and without notice, if they deem it inappropriate, offensive, or contrary to these Terms.

The suspension or cancellation of the account does not grant the User any right to compensation, refund, or indemnity.

The suspension or cancellation of an account due to reasons attributable to the User does not exempt the User from the payment of any applicable fees or prices.

Contents on this Application

Unless otherwise specified or clearly recognizable, all content available on this Application is owned by or provided by the Owner or its licensors.

The Owner takes the utmost care to ensure that the content available on this Application does not violate applicable laws or the rights of third parties. However, it is not always possible to achieve this result.
In such cases, without prejudice to the rights and legally enforceable claims, Users are requested to direct their complaints to the contacts specified in this document.

Rights to the content of this Application

The Owner holds and expressly reserves all intellectual property rights on the aforementioned content.

Users are not authorized to use the content in any way that is not necessary or implied in the proper use of the Service.

In particular, but without exclusions, Users are prohibited from copying, downloading, sharing beyond the specified limits, modifying, translating, processing, publishing, transmitting, selling, sublicensing, transforming, transferring/alienating to third parties, or creating derivative works from the content available on this Application, as well as allowing third parties to undertake such activities through their User account or device, even without their knowledge.

Where expressly indicated on this Application, the User is authorized to download, copy, and/or share certain content available on this Application solely for personal and non-commercial purposes, provided that the attribution of authorship of the work is observed, as well as any other relevant circumstances required by the Owner.

The limitations and exclusions provided by copyright law remain in effect.

Access to external resources

Through this Application, Users may have access to resources provided by third parties. Users acknowledge and accept that the Owner has no control over such resources and therefore is not responsible for their content and availability.

The conditions applicable to resources provided by third parties, including those applicable to any grants of rights on content, are determined by the third parties themselves and governed by their respective terms and conditions or, in their absence, by law.

Admitted use

This Application and the Service may only be used for the purposes for which they are offered, in accordance with these Terms and under applicable law.

It is the sole responsibility of the User to ensure that the use of this Application and/or the Service does not violate any laws, regulations, or the rights of third parties.

Therefore, the Owner reserves the right to take any measures necessary to protect its legitimate interests, and in particular to deny the User access to this Application or Service, terminate contracts, report any reprehensible activities carried out through this Application or Service to the competent authorities – e.g. the judicial or administrative authority – whenever the User engages in or there is suspicion that the User engages in: The Owner reserves the right to take any measures necessary to protect its legitimate interests, and in particular to deny the User access to this Application or Service, terminate contracts, report any reprehensible activities carried out through this Application or Service to the competent authorities – e.g., the judicial or administrative authority – whenever the User engages in or there is suspicion that they are engaging in:

• violations of laws, regulations, and/or the Terms;
• violations of third-party rights;
• acts that may significantly harm the legitimate interests of the Holder;
• insults to the Holder or to a third party.

Software licensing

Any intellectual or industrial property rights, as well as any other existing exclusive rights on the software or technology integrated into or related to this Application, are held by the Owner and/or its licensor.

Provided that the User complies with these Terms and notwithstanding any conflicting provisions contained herein, the Owner grants Users a revocable, non-exclusive, non-transferable, and non-assignable license to use the software and/or technology integrated into the Service within the framework and for the purposes of this Application and the Service offered.

The license does not include any right of access to, use of, or disclosure of the original source code to the User. The techniques, algorithms, and procedures contained in the software and the related documentation are the exclusive property of the Owner or its licensor.

The granting of rights and licenses to the User ceases with immediate effect in the event of termination or expiration of the Agreement.

API use conditions

Users can access their data related to this Application through the Application Program Interface (API). Any use of the API, even through third-party products or services that access this Application, is subject to the Terms and in addition to the following specific conditions:

• The User expressly acknowledges and accepts that the Owner is not liable for any damages or losses resulting from the User's use of the API or third-party products or services that access data through the API.

Selling term & conditions

Provision of Personal Data

L'Utente riconosce espressamente e accetta che il Proprietario non è responsabile per eventuali danni o perdite derivanti dall'uso dell'API da parte dell'Utente o di prodotti o servizi di terzi che accedono ai dati tramite l'API.

Paid products

Some of the Products offered on this Application as part of the service are paid.

The rates, duration and conditions applicable to the sale of such Products are described below and in the respective sections of this Application.

Product Description

Prices, descriptions and availability of Products are specified in the respective sections of this Application and are subject to change without notice.

Although the Products on this Application are presented with the greatest accuracy technically possible, the representation on this Application through any means (including, as the case may be, graphic materials, images, colors, sounds) is intended for reference only and does not imply any guarantee regarding the characteristics of the purchased Product.

The characteristics of the selected Product will be specified during the purchase procedure.

Selling procedure

Each stage, from choosing the product to placing the order, is part of the purchasing process.

The purchasing procedure includes the following steps:

• Users are requested to choose the desired Product and verify their purchase choice.
• After checking the information visible in the purchase choice, Users can place the order by forwarding it.

Order sending

Sending the order entails the following:

• The sending of the order by the user determines the conclusion of the contract and creates for the User the obligation to pay the price, taxes and any additional charges and expenses, as specified on the order page.
• In the event that the purchased Product requires an action by the User, such as the provision of personal information or data, specifications or special requests, the forwarding of the order also constitutes the obligation for the User to cooperate accordingly.
• Once the order has been submitted, Users will be sent a confirmation of receipt of the order.

All notifications relating to the purchase procedure described above will be sent to the email address provided by the User for this purpose.

Prices

During the purchase procedure and before submitting the order, Users are duly informed of all commissions, taxes and costs (including any shipping costs) that will be charged to them.

Prices on this applications

• Depending on the section the User is consulting, they include all applicable fees, taxes and costs or are indicated net of applicable fees, taxes and costs.

Peyment metods

Details regarding the accepted payment methods are highlighted during the purchase procedure.

Some payment methods are subject to additional conditions or involve additional costs. Detailed information is provided in the relevant section of this Application.

All payments are handled independently by third-party services. Therefore, this Application does not collect payment data – such as credit card numbers – but receives a notification once the payment has been successful. For further information on the processing of personal data and related rights, the User can refer to the privacy policy of this Application.

In the event that the payment made with one of the available means fails or is rejected by the payment service provider, the Owner is not obliged to execute the order. In the event that the payment is not successful, the Owner reserves the right to request the User to reimburse any related expenses or damages.

Retention of title

Until the Owner has received full payment of the purchase price, the User does not acquire ownership of the Products ordered.

Delivery

Deliveries are made to the address indicated by the User and in the manner indicated in the order summary.

Upon delivery, Users are required to check the contents of the package and promptly report any anomalies to the contact details provided in this document or as described in the delivery note. Users may refuse to accept the package if it is visibly damaged.

Delivery may take place in the countries or territories specified in the relevant section of this Application.

Delivery times are indicated on this Application or during the purchase procedure.

Failure to deliver

The Owner is not liable in any way for any delivery errors resulting from inaccuracies or omissions committed by the User in completing the purchase order, nor for any damages or delays occurring after delivery to a courier appointed by the User and not proposed or approved by the Owner.

In the event that the goods are not delivered or collected at the time or within the established deadline, they will be returned to the Owner, who will contact the User to schedule a second delivery attempt or agree on further measures.

Unless otherwise specified, each delivery attempt starting from the second will be at the User's expense.

User Rights

Right of withdrawal

Unless an exception applies, the User may have the right to withdraw from the contract within the period specified below (usually 14 days) for any reason and without justification. The User can find further information on the right of withdrawal in this section.

Who benefits from the right of withdrawal

Unless one of the exceptions listed below applies, Users acting as European Consumers have the legal right to withdraw from contracts concluded online (distance contracts) within the period of time specified below for any reason and without the need for justification.

Users who do not meet these requirements do not enjoy the rights described in this section. The Consumer will be liable to the Seller only for the decrease in value of the goods resulting from handling of the goods other than that necessary to establish the nature, characteristics and functioning of the goods.

Exercising the right of withdrawal

To exercise the right of withdrawal, the User must send the Owner an unequivocal communication of his intention to withdraw from the contract.

To this end, the User may use the standard withdrawal form available in the definitions section of this document. However, the User is free to express his intention to withdraw from the contract in any other suitable form. In order to comply with the period within which the right must be exercised, the User must send the withdrawal declaration before the withdrawal period expires.

When does the withdrawal period expire?

• In case of purchase of goods, the withdrawal period expires after 14 days from the day on which the User or a third party – appointed by the User and other than the courier – takes possession of the goods.
• In case of purchase of multiple goods ordered together but delivered separately or in the case of the purchase of a single good composed of different lots or pieces delivered separately, the withdrawal period expires after 14 days from the day on which the User or a third party - appointed by the User and other than the courier - takes possession of the last of the goods, lots or pieces.

Withdrawal effects

The Owner will refund all payments received including, if made, those relating to delivery costs to Users who have correctly exercised the right of withdrawal.

However, the additional cost resulting from the choice of a particular delivery method other than the cheapest standard delivery offered by the Owner will remain the responsibility of the User.

The refund will be made without undue delay and in any case within 14 days from the day on which the Owner was informed of the User's decision to withdraw from the contract. Unless otherwise agreed with the User, the refund will be made using the same means of payment used for the initial transaction. The User will not have to bear any costs as a consequence of the withdrawal.

… on contracts for the purchase of tangible goods

A meno che il Titolare non si sia offerto di ritirare i beni, l’Utente è tenuto a riconsegnarli al Titolare o ad altra persona da questi autorizzata a riceverli senza indebito ritardo ed in ogni caso entro 14 giorni dal giorno in cui ha comunicato la propria intenzione di recedere dal contratto.

The deadline is met if the goods are delivered to the courier or other authorized person before the expiry of the 14-day period described above. The refund may be withheld until the goods are received or until the User has provided proof of having returned them.

The User is responsible for any decrease in the value of the goods resulting from use of the goods other than that necessary to establish their nature, characteristics and functioning.

Return shipping costs are the responsibility of the User.

UK User rights

Right to cancel

Unless exceptions apply, Users who are Consumers in the United Kingdom have a legal right of cancellation under UK law and may be eligible to withdraw from contracts made online (distance contracts) within the period specified below (generally 14 days), for any reason and without justification.

Users that do not qualify as Consumers, cannot benefit from the rights described in this section. Users can learn more about the cancellation conditions within this section.

Exercising the right to cancel

To exercise their right to cancel, Users must send to the Owner an unequivocal statement of their intention to withdraw from the contract. To this end, Users may use the model withdrawal form available from within the “definitions” section of this document. Users are, however, free to express their intention to withdraw from the contract by making an unequivocal statement in any other suitable way. In order to meet the deadline within which they can exercise such right, Users must send the withdrawal notice before the cancellation period expires.

When does the cancellation period expire?

• Regarding the purchase of goods, the cancellation period expires 14 days after the day on which the User or a third party – other than the carrier and designated by the User – takes physical possession of the goods.
• Regarding the purchase of several goods ordered together but delivered separately or in case of purchase of a single good consisting of multiple lots or pieces delivered separately, the cancellation period expires 14 days after the day on which the User or a third party – other than the carrier and designated by the User – acquires physical possession of the last good, lot or piece.

Effects of cancellation

Users who correctly withdraw from a contract will be reimbursed by the Owner for all payments made to the Owner, including, if any, those covering the costs of delivery.

However, any additional costs resulting from the choice of a particular delivery method other than the least expensive type of standard delivery offered by the Owner, will not be reimbursed.

Such reimbursement shall be made without undue delay and, in any event, no later than 14 days from the day on which the Owner is informed of the User’s decision to withdraw from the contract. Unless otherwise agreed with the User, reimbursements will be made using the same means of payment as used to process the initial transaction. In any event, the User shall not incur any costs or fees as a result of such reimbursement.

…on the purchase of physical goods

Unless the Owner has offered to collect the goods, Users shall send back the goods or hand them over to the Owner, or to a person authorized by the latter to receive the goods, without undue delay and in any event within 14 days from the day on which they communicated their decision to withdraw from the contract.

The deadline is met if the goods are handed to the carrier, or otherwise returned as indicated above, before the expiration of the 14-days-period for returning the goods. The reimbursement may be withheld until reception of the goods, or until Users have supplied evidence of having returned the goods, whichever is the earliest.

Users shall only be liable for any diminished value of the goods resulting from the handling of the goods outside of that which is necessary to establish their nature, characteristics and functioning.

The costs of returning the goods are borne by the User.

Direitos do Usuário brasileiro

Direito de arrependimento

Salvo se for estipulada abaixo uma exceção aplicável, os Usuários Consumidores no Brasil terão o direito legal de arrependimento de acordo com a legislação brasileira. Isto significa que o Consumidor tem o direito de rescindir os contratos online (contratos à distância ou celebrados fora do estabelecimento comercial) por qualquer motivo e sem justificativa, no prazo de 7 (sete) dias a contar da data da celebração do contrato ou do recebimento do produto ou serviço. Usuários que não se qualificam como Consumidores não podem se beneficiar dos direitos estabelecidos nesta seção. O direito de arrependimento poderá ser exercido pelo Consumidor por meio dos canais de contato indicados no início deste documento e de acordo com as orientações desta seção.

Exercício do direito de arrependimento

Para exercer o direito de arrependimento, os Usuários devem enviar ao Proprietário uma declaração inequívoca de sua intenção de rescindir o contrato. Para tanto, os Usuários poderão utilizar o modelo de formulário de rescisão disponível na seção “definições” deste documento. No entanto, os usuários são livres para expressar sua vontade de rescindir o contrato através de uma declaração inequívoca por qualquer via adequada. Para respeitar o prazo estabelecido para o exercício de tal direito, os Usuários devem enviar o aviso de arrependimento antes do fim do prazo. Quando termina o prazo de arrependimento?

• Em relação à compra de produtos, o prazo de arrependimento é de 7 (sete) dias após a data de recebimento do produto pelo Usuário ou um terceiro designado pelo Usuário que não seja o transportador.
• No caso de compra de múltiplos produtos encomendados em conjunto mas entregues de forma separada, ou no caso de compra de um único produto constituído por diversos lotes ou peças entregues de forma separada, o prazo de arrependimento é de 7 (sete) dias após a data de recebimento do último produto, lote ou peça pelo Usuário ou um terceiro designado pelo Usuário que não seja o transportador.

Efeitos do arrependimento

Os Usuários que rescindirem corretamente um contrato serão reembolsados pelo Proprietário por todos os pagamentos feitos ao Proprietário, incluindo, se houver, aqueles que cobrem os custos de entrega.

No entanto, não serão reembolsados quaisquer custos adicionais resultantes da escolha de um método de entrega específico que não seja o tipo de entrega padrão mais barato oferecido pelo Proprietário.

Este reembolso será realizado sem demora injustificada e no prazo máximo de 14 (catorze) dias, a contar do dia em que o Proprietário foi informado da decisão do Usuário de rescindir o contrato ou da devolução efetiva do produto, o que ocorrer por último. Salvo se acordado de outra forma com o Usuário, os reembolsos serão efetuados por meio do mesmo método de pagamento utilizado para processar a transação inicial. O Usuário não incorrerá em quaisquer custos ou taxas em razão de tal reembolso.

…na compra de produtos físicos

Salvo se o Proprietário tiver se disponibilizado para coletar os produtos, os Usuários devem devolvê-los ou entregá-los ao Proprietário ou a uma pessoa autorizada por este a receber os produtos, sem demora injustificada e no prazo de 14 (catorze) dias a contar da data da comunicação da decisão de rescisão do contrato.

O prazo terá sido cumprido se o produto for entregue ao transportador ou devolvido, conforme indicado acima, antes do fim do prazo de 14 (catorze) dias estipulado para a devolução. O reembolso pode ser retido até a recepção dos produtos ou até que os Usuários apresentem prova da devolução, o que ocorrer primeiro.

Os Usuários só serão responsáveis pela redução do valor dos produtos que resulte do manuseio além do necessário para a garantia de sua natureza, características e funcionamento.

Os custos de devolução dos produtos serão arcados pelo Proprietário.

Warranties

Legal guarantee of conformity of the Product in accordance with European Union legislation

Legal guarantee of conformity of the Product in accordance with European Union legislation

Where Users act as European Consumers, the legal guarantee of conformity of the goods applies to the items available on this Application in accordance with the laws of the country in which they habitually reside.

National laws of that country may grant Users broader rights.

Consumers who do not act as European Consumers may enjoy guarantee of conformity rights under the legislation of the country in which they habitually reside.

Conformity to contract for Consumers in the United Kingdom

Users in the United Kingdom qualifying as Consumers have a right to receive goods that are in conformity with the contract.

Garantia legal de conformidade de produtos para Consumidores no Brasil

A garantia legal aplicada aos produtos comercializados por (físicos e digitais) obedece aos seguintes termos, de acordo com o Código de Defesa do Consumidor:

• os produtos não duráveis terão garantia de 30 (trinta) dias; e
• os produtos duráveis terão garantia de 90 (noventa) dias.

O período de garantia começa a partir da data de entrega do produto.

A garantia não é cabível em casos de uso indevido, eventos naturais ou se o produto tiver sido submetido a qualquer outra assistência técnica que não seja a fornecida por questa Applicazione. A garantia pode ser acionada através dos canais de contato fornecidos por questa Applicazione. Se necessário, o Proprietário arcará com os custos do envio do produto para avaliação técnica. O Proprietário, a seu critério, também poderá fornecer uma garantia contratual além da garantia legal. As normas aplicáveis às garantias contratuais podem ser encontradas nas especificações fornecidas por questa Applicazione. Se tais informações não forem fornecidas, apenas as disposições legais serão aplicadas.

Limitation of Liability and Indemnity

Unless otherwise specified or agreed with Users, the Owner's liability for damages related to the execution of the Agreement will be excluded, limited and/or reduced to the maximum extent permitted by applicable law.

Indemnity

The User agrees to indemnify and hold harmless the Owner and its subsidiaries, affiliates, officers, agents, co-branders, partners and employees to the extent permitted by law from any claim or demand – including, without limitation, legal fees and costs – made by third parties due to or in connection with conduct in violation of these Terms, third-party rights or the law, carried out in connection with the use of the Service and attributable to the User, its affiliates, officers, agents, co-branders, partners and employees, on the basis of negligence.

The foregoing also applies to any claims brought by third parties (including, but not limited to, the Owner's customers) against the Owner in relation to the Digital Products provided by the User, such as, for example, claims regarding conformity.

Limitation of liability for User activities on this Application

Unless otherwise specified and without prejudice to applicable legal provisions, any claim for compensation against the Owner (or any natural or legal person acting on his behalf) is excluded.

The foregoing does not limit the Owner's liability for death, personal injury or physical or mental integrity, damage resulting from the breach of essential contractual obligations, such as obligations strictly necessary to achieve the purpose of the contract, and/or damage caused by fraud or gross negligence, provided that the use of this Application by the User has been appropriate and correct.

Unless the damages have been caused by intent or gross negligence or affect life and/or personal, physical or mental integrity, the Owner is liable only to the extent of the damage typical for the type of contract and foreseeable at the time of conclusion.

Australian Users

Limitation of liability

Nothing in these Terms excludes, limits or modifies any guarantee, condition, warranty, right or remedy which you may have under the Competition and Consumer Act 2010 (Cth) or any similar State and Territory legislation and which cannot be excluded, limited or modified (a non-excludable right). To the fullest extent permitted by law, our liability to you, including liability for a breach of a non-excludable right and any liability which is not otherwise excluded under these Terms, is limited, at the Owner’s discretion, to the re-supply of the services or the payment of the cost of having them supplied again.

US users

warranty exclusion

The Owner provides this Application on an “as is” and “as available” basis. Use of the Service is at the User’s own risk. To the maximum extent permitted by law, the Owner expressly excludes all conditions, representations and warranties of any kind — whether express, implied, statutory or otherwise, including, but not limited to, any implied warranties of merchantability, fitness for a particular purpose, or non-infringement of third-party rights. No advice or information, whether oral or written, obtained by the User from the Owner or through the Service will create any warranty not expressly stated herein.

Without limiting the foregoing, the Owner, its subsidiaries, affiliates, officers, agents, co-branders, partners, suppliers and employees do not warrant that the content is accurate, reliable or correct; that the Service will be available, uninterrupted or secure, at any particular time or location; that any defects or errors will be corrected; or that the Service is free of viruses or other harmful components. Any content downloaded or otherwise obtained through the use of the Service is downloaded at your own risk and you will be solely responsible for any damage to your computer system or mobile device or loss of data that results from such download or your use of the Service.

The Owner does not warrant, endorse, guarantee or assume responsibility for any product or service advertised or offered by third parties through the Service or any website or service connected by hyperlink. Furthermore, the Owner does not take part in or in any way monitor any transaction between Users and third-party suppliers of products or services.

The Service may become inaccessible or not function properly with the User's browser, device and/or operating system. The Owner cannot be held responsible for any damage, whether perceived or actual, arising from the content, operation or use of the Service.

Federal law, some states, and other jurisdictions do not allow the exclusion or limitation of certain implied warranties. The above exclusions may not apply to Users. This Agreement gives Users specific legal rights. Users may also have other rights which vary from state to state. The limitations and exclusions in this Agreement apply to the fullest extent permitted by law.

Limitation of liability

To the maximum extent permitted by applicable law, under no circumstances shall the Owner, its subsidiaries, affiliates, officers, agents, co-branders, partners, suppliers and employees be liable for any

• any indirect, punitive, special, consequential or exemplary damages, including, but not limited to, damages resulting from loss of profits, goodwill, use, data or other intangible losses, arising out of or relating to the use of, or inability to use, the Service; and
• any damage, loss or injury resulting from hacking, tampering or other unauthorized access to or use of the Service or your account or the information contained therein;
• any error, omission or inaccuracy in the contents;
• personal injury or material damage, of any nature, resulting from the User's access to or use of the Service;
• any unauthorized access to the Data Controller's security servers and/or to any personal information stored therein
• any interruption or cessation of transmissions to or from the Service;
• any bugs, viruses, Trojan horses or the like which may be transmitted to or through the Service;
• any errors or omissions in any content or for any loss or damage incurred as a result of the use of any content posted, emailed, transmitted or otherwise made available via the Service; and/or
• defamatory, offensive or illegal conduct of any User or third party. In no event shall the Owner, its subsidiaries, affiliates, officers, agents, co-branders, partners, suppliers and employees be liable for any claims, proceedings, liabilities, obligations, damages, losses or costs in an amount exceeding the amount paid by the User to the Owner in the preceding 12 months, or the term of this Agreement between the Owner and the User, whichever is shorter.

This limitation of liability section applies to the fullest extent permitted by law in the applicable jurisdiction, whether the alleged liability arises in contract, tort, negligence, strict liability or any other basis, even if you have been advised of the possibility of such damage.

Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. These Terms give you specific legal rights, and you may also have other rights which vary from jurisdiction to jurisdiction. The disclaimers, exclusions, or limitations of liability in these Terms shall not apply to the extent prohibited by applicable law.

Indemnity

The User agrees to defend, indemnify and hold harmless the Owner and its subsidiaries, affiliates, officers, agents, co-branders, partners, suppliers and employees from and against any and all claims or demands, damages, obligations, losses, liabilities, charges or debts and expenses, including, without limitation, legal fees and expenses arising from

• l’uso o l’accesso al Servizio da parte dell’Utente, compresi gli eventuali dati o contenuti trasmessi o ricevuti dall’Utente;
• la violazione di questi Termini da parte dell’Utente, comprese, a titolo esemplificativo ma non esaustivo, eventuali violazioni da parte dell’Utente di qualsivoglia dichiarazione o garanzia prevista da questi Termini;
• la violazione da parte dell’Utente di qualsiasi diritto di terzi, compreso, ma non limitato a, qualsiasi diritto relativo alla privacy o alla proprietà intellettuale;
• la violazione da parte dell’Utente di qualsiasi legge, norma o regolamento vigente
• qualsiasi contenuto inviato dall’account dell’Utente, incluse, a titolo esemplificativo ma non esaustivo, informazioni fuorvianti, false o imprecise e compreso anche il caso in cui l’accesso venga effettuato da terzi con username e password personali dell’Utente o altre misure di sicurezza, se presenti;
• la condotta dolosa dell’Utente; o
• la violazione di qualsivoglia disposizione legale da parte dell’Utente o dei suoi affiliati, funzionari, agenti, contitolari del marchio, partner, fornitori e dipendenti, nei limiti consentiti dalla legge applicabile

Disposizioni comuni

Nessuna rinuncia implicita

Il mancato esercizio di diritti di legge o pretese derivanti da questi Termini da parte del Titolare non costituisce rinuncia agli stessi. Nessuna rinuncia può essere considerata definitiva in relazione ad uno specifico diritto o a qualsiasi altro diritto.

Interruzione del Servizio

Per garantire il miglior livello di servizio possibile, il Titolare si riserva di interrompere il Servizio per finalità di manutenzione, aggiornamenti di sistema o per qualsiasi altra modifica, dandone idonea notizia agli Utenti.

Nei limiti di legge, il Titolare si riserva di sospendere o cessare completamente l’attività del Servizio. In caso di cessazione dell’attività del Servizio, il Titolare si adopererà affinché gli Utenti possano estrarre i propri dati personali e le informazioni e rispetterà i diritti degli Utenti relativi all’utilizzo continuato del prodotto e/o al risarcimento, secondo le disposizioni di legge.

Inoltre, il Servizio potrebbe non essere disponibile per cause che si sottraggono al ragionevole controllo del Titolare, quali cause di forza maggiore (p. es. malfunzionamenti infrastrutturali, blackout etc.).

Rivendita del Servizio

Gli Utenti non sono autorizzati a riprodurre, duplicare, copiare, vendere, rivendere o sfruttare questa Applicazione o il Servizio in toto o in parte senza previo consenso scritto del Titolare, espresso direttamente o attraverso un legittimo programma di rivendite.

Privacy policy

Le informazioni sul trattamento dei dati personali sono contenute nella privacy policy di questa Applicazione.

Proprietà intellettuale

Senza pregiudizio ad alcuna previsione più specifica contenuta nei Termini, i diritti di proprietà intellettuale ed industriale, quali ad esempio diritti d’autore, marchi, brevetti e modelli relativi a questa Applicazione sono detenuti in via esclusiva dal Titolare o dai suoi licenzianti e sono tutelati ai sensi della normativa e dei trattati internazionali applicabili alla proprietà intellettuale.

Tutti i marchi – denominativi o figurativi – ed ogni altro segno distintivo, ditta, marchio di servizio, illustrazione, immagine o logo che appaiono in collegamento con questa Applicazione sono e restano di esclusiva proprietà del Titolare o dei suoi licenzianti e sono tutelati ai sensi della normativa e dei trattati internazionali applicabili alla proprietà intellettuale.

Modifiche dei Termini

Il Titolare si riserva il diritto di modificare i Termini in ogni momento. In tal caso, il Titolare darà opportuna notizia delle modifiche agli Utenti.

Le modifiche avranno effetto nel rapporto con l’Utente solo a partire dal momento comunicato all’Utente.

L’utilizzo continuato del Servizio implica l’accettazione dell’Utente dei Termini aggiornati. Se l’Utente non desidera accettare le modifiche, deve cessare l’utilizzo del Servizio e può recedere dall’Accordo.

La versione precedente continua a disciplinare il rapporto fino all’accettazione delle modifiche da parte dell’Utente. Tale versione può essere richiesta al Titolare.

Se richiesto dalla legge, il Titolare comunicherà in anticipo agli Utenti la data di entrata in vigore dei Termini modificati.

Cessione del contratto

Il Titolare si riserva il diritto di trasferire, cedere, disporre di, novare o appaltare singoli o tutti i diritti e le obbligazioni secondo questi Termini, avendo riguardo per gli interessi legittimi degli Utenti.

Si applicano le disposizioni relative alla modifica di questi Termini.

L’Utente non è autorizzato a cedere o trasferire i propri diritti e le proprie obbligazioni secondo i Termini senza il consenso scritto del Titolare.

Contatti

Tutte le comunicazioni inerenti all’uso di questa Applicazione devono essere inviate ai recapiti indicati in questo documento.

Clausola di salvaguardia

Qualora alcuna delle disposizioni di questi Termini dovesse essere o divenire nulla o inefficace ai sensi della legge applicabile, la nullità o inefficacia di tale disposizione non provoca inefficacia delle restanti previsioni, che permangono pertanto valide ed efficaci.

US users

Qualsiasi disposizione invalida o inefficace sarà interpretata ed adattata nei limiti necessari per renderla valida, efficace e conforme alla finalità originaria.
Questi Termini costituiscono l’intero accordo tra Utente e Titolare con riferimento all’oggetto regolato e prevalgono su ogni altra comunicazione, compresi eventuali accordi precedenti, tra le parti in merito all’oggetto regolato.
Questi Termini saranno attuati nella più ampia misura consentita dalla legge.

Utenti europei

Qualora una disposizione di questi Termini dovesse essere o divenire nulla, invalida o inefficace, le parti si adopereranno per individuare in via amichevole una disposizione valida ed efficace sostitutiva di quella nulla, invalida o inefficace.
In caso di mancato accordo nei termini predetti, se permesso o previsto dalla legge applicabile, la disposizione nulla, invalida o inefficace sarà sostituita dalla disciplina legale applicabile.

Fermo restando quanto sopra, la nullità, invalidità o inefficacia di una specifica disposizione di questi Termini non comporta nullità dell’intero Accordo, a meno che le disposizioni nulle, invalidi o inefficaci nel quadro dell’Accordo siano essenziali o di tale importanza, che le parti non avrebbero concluso il contratto se avessero saputo che la disposizione sarebbe stata invalida, ovvero in casi in cui le disposizioni residue comporterebbero un onere eccessivo ed inaccettabile per una delle parti.

Legge applicabile

I Termini sono disciplinati dalla legge del luogo in cui è stabilito il Titolare, così come indicato nella relativa sezione di questo documento a prescindere dalle norme di conflitto.

Prevalenza della legge nazionale

Tuttavia, a prescindere da quanto precede, se la legge del paese in cui si trova l’Utente prevede un livello di tutela dei consumatori superiore, prevale tale superiore livello di tutela.

Exceção para Consumidores no Brasil

Se o Usuário se qualificar como um Consumidor Brasileiro e o produto e/ou serviço for comercializado no Brasil, será aplicada a legislação brasileira.

Foro competente

La competenza esclusiva a conoscere qualsiasi controversia derivante da o in collegamento con i Termini spetta al giudice del luogo in cui il Titolare è stabilito, così come indicato nella relativa sezione di questo documento.

Eccezione per Consumatori in Europa

Quanto precede non si applica a Utenti che agiscono come Consumatori Europei o Consumatori situati nel Regno Unito, Svizzera, Norvegia o Islanda.

Exceção para Consumidores no Brasil

O acima não se aplica a Usuários no Brasil que se qualifiquem como Consumidores.

Risoluzione delle controversie

Composizione amichevole delle controversie

Gli Utenti possono segnalare eventuali controversie al Titolare, che cercherà di risolvere in via amichevole.

Per quanto resti impregiudicato il diritto degli Utenti di promuovere un’azione in giudizio, in caso di controversie inerenti all’uso di questa Applicazione o al Servizio, gli Utenti sono pregati di contattare il Titolare ai recapiti indicati in questo documento.

L’Utente può indirizzare un reclamo all’indirizzo e-mail del Titolare indicato in questo documento, includendo una breve descrizione e, se del caso, i dettagli dell’ordine, acquisto o account interessato.

Il Titolare provvederà ad evadere la richiesta senza indebito ritardo ed entro 2 giorni dalla sua ricezione.

Piattaforma di risoluzione delle controversie con i Consumatori

La Commissione Europea ha introdotto una piattaforma online per la risoluzione alternativa delle controversie che favorisce la composizione extragiudiziale di dispute relative a e derivanti da vendite e contratti di servizio online.

Pertanto, ogni Consumatore Europeo o con sede in Norvegia, Islanda o Liechtenstein può servirsi di tale piattaforma per risolvere controversie derivanti da contratti conclusi online. La piattaforma è disponibile qui.